FEES & SESSIONS
Transparent Pricing,
No Surprises
We believe you deserve to know what to expect before you begin. Below you'll find everything you need, fees, session format, and how to book.
CRPO-Registered Therapists
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EMDR-Trained Clinicians
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Free 15-Min Consultation
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In-Person Appointments in Ontario & NFLD
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Online Therapy Across Canada
CRPO-Registered Therapists ◦ EMDR-Trained Clinicians ◦ Free 15-Min Consultation ◦ In-Person Appointments in Ontario & NFLD ◦ Online Therapy Across Canada
WHAT TO EXPECT
What Happens in a Session
Your first session is about getting to know each other
There's no pressure to dive straight into the hard stuff. Your therapist will ask about what's bringing you in, your personal history, and what you're hoping to achieve. Every practitioner has a different approach, but you always set the pace.
01
Sessions are available online and in-person
All virtual sessions take place via a secure, PHIPA-compliant video platform and are available across Ontario & Across Canada. In-person appointments are available at our clinic locations in Owen Sound, Waterloo, East Gwillimbury, Toronto, Ontario and St. John’s, NFLD.
02
Sessions are 50 minutes (most practitioners)
Standard sessions run 50 minutes. If your therapist offers extended sessions, this will be clearly noted on their booking page. Your therapist will also let you know if a different session length would benefit your work together.
03
You'll receive a receipt after every session
Receipts are issued through JaneApp for every session. These can be submitted to your extended health benefits provider for reimbursement — we recommend checking your plan in advance to confirm coverage.
04
There's no minimum commitment
You're not locked into a package or number of sessions. Some clients come for a focused period of work; others find ongoing support helpful over time. That conversation belongs to you and your therapist.
05
→ Registered Psychotherapists (RP) — covered by most major plans
→ Registered Social Workers (RSW) — covered by many plans
→ Check with your insurer in advance for your specific coverage
→ EAP (Employee Assistance Program) — contact us to confirm
→ Receipts issued same day via JaneApp
Insurance & Benefits Coverage
We don't direct bill insurance providers, but we do provide official receipts after every session that you can submit to your extended health benefits plan.
Cancellation policy: We ask for at least 24 hours' notice if you need to cancel or reschedule a session. Late cancellations or no-shows may be subject to a cancellation fee. We understand that life happens, if something comes up, please reach out as early as possible and we'll do our best to accommodate you.
Not sure which therapist to book?
Tell us a little about what you're looking for and we'll help match you with the right fit before your first paid session..
FEE STRUCTURE
The rates below reflect our standard fee structure. Most sessions are 50 minutes. A small number of practitioners offer extended sessions. Any variation is noted clearly on their individual booking page.
Our Session Rates
Free · All Therapists
$0
15-Minute Consultation
– Meet your potential therapist
– Share what's bringing you in
– Ask any questions you have
– No commitment required
– Available with every clinician
Standard Rate · Most Practitioners
$190
50-Minute Session
– Individual therapy
– EMDR sessions
– Trauma-informed work
– Somatic & integrative approaches
– Receipt provided for insurance
Standard Rate · Couples
$250
50-Minute Sessions
– Couples therapy (EFT, Gottman)
– Family therapy sessions
– Relationship EMDR work
– Communication & repair focus
– Receipt provided for insurance
A note on session length and individual rates: Most of our practitioners see clients in 50-minute sessions at the rates above. Some clinicians offer extended 70-minute sessions or have their own fee structure based on their training, specialization, or session format. Any variation from the standard rate is clearly shown on each therapist's individual booking page in JaneApp before you confirm your appointment, so you'll always know what to expect.
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We don't direct bill, but we provide official receipts after every session that you can submit to your extended health plan. Coverage varies by provider and plan, we recommend contacting your insurer before your first session to confirm what's covered under your specific benefits.
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Yes — every therapist on our team offers a complimentary 15-minute consultation at no cost and with no commitment. It's a chance to meet, ask questions, and get a sense of whether it feels like a good fit before you book a paid session.
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No referral is needed to book with any of our therapists. You can book directly through our online booking system or reach out by email and we'll help you get started.
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We ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a fee. We understand that life is unpredictable, please reach out as early as possible and we'll do our best to work with you.
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Absolutely. The therapeutic relationship is one of the most important factors in healing, and finding the right fit matters. If after a session or two something doesn't feel right, please let us know, we'll help you transition to another therapist on our team without any awkwardness.
Frequently Asked Questions
Many people reach out when something just doesn't feel right anymore. That's enough. We'll take it from there.
Book a Free Consultation. 15 Minutes, No Commitment.
You Don't Need to Figure It All Out Alone
READY WHEN YOU ARE